Shipping policy
Last Updated: April 2026
Thank you for shopping with Arabelite.store. We are committed to delivering your luxury perfumes, watches, self-care gadgets, and jewelry quickly and safely across the United Arab Emirates.
1. Shipping Destinations
- We deliver to all emirates in the UAE (Dubai, Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, Fujairah, and Al Ain).
- International shipping is available to selected countries. Shipping cost and time will be shown at checkout.
2. Free Shipping Across UAE
- We offer FREE SHIPPING on all orders within the UAE.
- No minimum order value is required.
- Your order will be shipped with care using reliable courier partners.
3. Processing Time
- Orders are processed within 1–2 business days (excluding weekends and public holidays).
- During peak seasons (sales, festivals, or Ramadan), processing may take up to 3 business days.
4. Delivery Time (UAE)
- Dubai & Abu Dhabi: 1 – 3 business days
- Sharjah, Ajman, Umm Al Quwain: 2 – 4 business days
- Ras Al Khaimah, Fujairah, Al Ain: 3 – 5 business days
These are estimated delivery times. Actual time may vary slightly depending on courier availability and location.
5. Cash on Delivery (COD)
- COD is available across all UAE emirates.
- A small COD handling fee may apply and will be shown at checkout.
- We reserve the right to cancel COD orders in case of suspected fraud or repeated refusals.
6. Order Tracking
- Once your order is shipped, you will receive a tracking number via email and WhatsApp.
- You can track your package easily using the provided link.
7. Packaging
- All products are carefully packed with protective materials to ensure they arrive in perfect condition.
- Luxury items (perfumes, watches, jewelry) receive extra attention to prevent damage during transit.
8. Delivery Issues
- If you are not available at the time of delivery, the courier will attempt redelivery or leave a collection card.
- If a package is returned to us due to incorrect address, no response, or refusal (without valid reason), the customer will be responsible for return shipping costs and any restocking fee.
- For lost or damaged packages during transit, please contact us immediately. We will coordinate with the courier for resolution or replacement.
9. International Shipping
- Shipping cost and estimated delivery time (usually 7–15 business days) will be calculated at checkout.
- Customers are responsible for any customs duties, taxes, or import fees in their country.
10. Contact Us
For any questions regarding shipping, tracking, or delivery, feel free to contact us:
- Email: support@arabelite.store
- WhatsApp: [Add your WhatsApp number here]
We appreciate your trust in Arabelite.store and are dedicated to providing a smooth and reliable shopping experience with free shipping across the UAE.
Thank you for choosing us!